If you are not satisfied with your purchase of a Breville appliance from www.breville.ca, you may be eligible to return your appliance to Breville within 30 days from receipt of shipment. Please contact us for a Return Authorization (RA) number and begin our Returns Process.
Terms and conditions of Return & Refund Policy
The appliance must have been purchased directly from www.breville.ca. Breville cannot accept returns of Breville branded appliances purchased from other retailers or resellers.
Dead On Arrival (DOA): Product Failure Out of the Box
A Breville appliance is considered DOA if it shows symptoms of an equipment failure, preventing basic operability, when you first use it after opening the box. If you believe that your product is DOA, please call Breville within 30 calendar days of the invoice date. Breville will determine whether the product is DOA and will arrange for the DOA product's return and ship you a replacement product at Breville's expense.
For further information on warranty related claims, please refer to the Breville Canada Warranty.
Breville Canada Contact Information
Toll free phone number:
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1-855-683-3535
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Hours of operation: | 8:30am to 5:00pm (Eastern Time)
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Head Office Address: | 9800 Cavendish Blvd. (Please do not return product to this address |