| Applies to: | BDC415, BDC465 |
| Safety First: On the BDC415, do not touch the heater plate while it is in use. The surface becomes very hot. |
Overview
If your brewed coffee is cooler than expected, preheating your carafe or cup, increasing the brew temperature, using the BDC415 heater plate, or descaling the brewer may help.
Procedure
- Preheat your carafe or cup
- Fill the carafe or cup with hot water.
- Let it sit for about 30 seconds.
- Discard the water.
- Brew your coffee as usual.
- Preheating helps maintain the coffee's temperature and keeps it hotter for longer.
- Increase the brew temperature
- Open Settings.
- Select Custom.
- Select Brew Temp.
- Increase the brew temperature, up to 98°C / 208°F.
- Brew again and check the result.
- For BDC415, use the heater plate
- The BDC415 includes a heater plate to help keep coffee hot in the glass carafe.
- For brews over 600 mL / 20 fl oz (4 cups), the heater plate turns on automatically.
- For brews smaller than 600 mL / 20 fl oz (4 cups), go to Settings > Keep Warm after brewing.
- Select the desired Keep Warm duration.
- Press and hold the dial for 3 seconds to activate the heater plate.
- Keep Warm does not automatically activate for Single Serve brews, but it can be manually activated after brewing.
- Descale the brewer
- Mineral buildup can reduce the brewer's flow and brewing temperature.
- If your coffee is still cooler than expected, or the Descale icon is flashing on the display, run a descale cycle according to your brewer's instructions.
Outcome & Next Steps
After completing these checks, brew another batch and check the coffee temperature. If the coffee is still cooler than expected, additional troubleshooting or service may be required.