How to clean and unblock the steam wand

With the Oracle®, it’s never been easier to create barista-quality third wave specialty coffees at home. Frequently cleaning your steam wand will produce more consistent pressure levels and contribute to a better-tasting final product, time after time. 
After each time you use the machine, you should thoroughly clean the steam wand by wiping it down with a damp cloth and lowering it to purge automatically. This will prevent burnt milk from forming on the outside of the wand. 
If the steam wand tip becomes blocked, use the steam tip cleaning tool to clean it. If it still remains blocked, remove the tip—but remember to only unscrew the tip itself, and nothing else. Soak both the tip and steam wand in the included cleaning powder. 
Add one packet of the powder to an empty milk jug filled with 240 ml of hot water. Then remove the steam tip and place it along with the wand into the jug and soak for 20 minutes. 
Next, place the wand back into the jug and activate steam for 10 seconds; then allow it to soak for 5 minutes. Finally, screw the tip back onto the steam wand after rinsing thoroughly.